Frequently Asked Questions

You may have specific questions as you look towards finding mental health support for yourself, a loved one or a patient. Find answers to frequently asked questions about our practice.

If you or someone you know are struggling with mental health problems, to contact us directly at 403-850-6711 or email us at to book an appointment.

After an initial intake is completed a treatment plan is created and discussed with you.  Depending on your particular need, a range of services may be recommended, which could include individual psychotherapy, group treatment, marital or family therapy and/or psychiatric consultation.

Please make sure you talk to your psychologist about your needs and your comfort level with the different interventions we can offer.

All clinicians at Wayfound are registered members in good standing with the College of Alberta Psychologists.

Seeking help is a very personal matter and we take your privacy very seriously. The effectiveness of therapy relies on people feeling safe when speaking with their therapist. Psychologists and anyone whom they are supervising have an ethical and legal obligation to maintain confidentiality of their clients by not disclosing any information about the therapy session to third parties without the client’s permission. We do however have a legal responsibility to disclose certain information if it comes up during our work with a client in order to protect the client and the public. Our confidentiality policies are reviewed with you prior to your beginning treatment at the clinic.

Our Standard Hourly Fee is $200.

If you have private insurance, most plans provide coverage for psychological services.  We are happy to help you determine any funding to which you may have access.

If you are a veteran or first responder, your assessment and treatment are likely covered.  Let us assist you in accessing your approved programs.

Psychologists, psychiatrists and psychotherapists all provide psychotherapy. Their training and licensing requirements are different. Of all three designations, psychologists have the most extensive training in psychotherapy and mental health diagnosis, and the majority of research and development of effective psychotherapy approaches are conducted by psychologists.  

A psychiatrist is a medical doctor. They complete 4 years of medical school just like any other medical doctor. They then complete a residency in psychiatry where they receive training in medication management, diagnosis and psychotherapy for a range of mental health disorders. A psychologist completes their Masters and, in most North American states and provinces, must have a PhD in Psychology and have completed several supervised years of psychotherapy that include placements in hospitals and other mental health facilities. After the PhD, they complete a minimum of one year of practice under the supervision of a psychologist before being licensed as an autonomously practicing psychologist.

Psychotherapy sessions are booked for 50 minutes and we usually recommend weekly sessions although this depends on the presenting issue, as a client’s goals may require more or less time.  Many people like to know in advance how many sessions will be required given the time and cost involved in attending therapy. This is difficult to anticipate as it is different for each client, and requires an initial consult to be able to advise you on this. As registered health professionals, we are obliged to provide treatment only if we believe it will be effective and to provide no more or less than what is necessary. 

Psychologists are not trained or licensed to prescribed medications. However, we are not against taking psychiatric medications, and work in consultation with other healthcare providers such as your family physician or psychiatrist who are prescribing and managing your medications. Some people’s mental health issues may be at the point where they need medications and cannot benefit from psychotherapy alone. Many mental health professionals who prescribe medications do not have the time or extensive training to provide effective psychotherapy. Seeking psychotherapy with a psychologist in conjunction with taking medications can substantially improve your prognosis.  

Please note we are available by appointment only and do not accept drop-ins.


We also provide online therapy using secure online video software. People for whom coming to the office is a major barrier either due to the commute to our location or other reasons.

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